Announcing New Payment Options!

Posted

We are excited to be offering the many benefits of First Citizens to our homeowners, some of which are as follows:

  • Faster payment processing
  • Payment options including eCheck, Visa,® Mastercard,® Discover® and American Express.®
  • Set up payments for single and multiple properties
  • View your account data securely
  • ACH Payment

Maintenance Fee Payment Options/Instructions

Cedarcrest Property Management offers a number of different ways for you to pay maintenance fees and property related expenses. Reminder-your payments are DUE on the 1st of each month, in advance.

  1. Online Payment – C-Property Pay A $1.95 convenience fee for Property Pay online E-check payments one-time and recurring

Visit the website https://propertypay.firstcitizens.com/ and follow instructions to make either a one-time payment or recurring payments.

You will need the Cedarcrest Property Management Company ID (8089), your Association ID and your account number.

C-Property Pay provides you with the option of making a one-time payment or recurring payments. Simply register and set up a User profile. By registering, you will be able to:

  • Set up multiple and single properties
  • Set up payment types for processing by e-check or credit card (4% fee)
  • Schedule recurring payments
  • Manually submit one-time payments with saved payment information
  • View your account

First Citizens customer service team is available to assist users with navigating C-Property Pay at 866.800.4656

or servicepropertypay@firstcitizens.com.

  1. Using your own bank’s online bill pay

If you choose this method of payment the following must be done to ensure payment is received:

  • Your Association name must be listed as it appears on the statement.
  • Your account number must be listed on the payment.
  • The address must be listed as:

(Your Association’s Name), c/o Cedarcrest Property Mgt, PO Box 98235 Phoenix, AZ 85038-0235

  1. ACH Auto-Pay – FREE

Sign up to have your monthly assessment payments automatically debited from your account each month. Simply complete the ACH form and send in with a voided check. The forms can be found on our website, cedarcrestpm.com, or can be requested by contacting our office.

  1. Pay by mail – Please allow an extra few days for USPS mail to be received.

Send check in the mail addressed to:

(Your Association’s Name), c/o Cedarcrest Property Mgt, PO Box 98235 Phoenix, AZ 85038-02350

Please be sure your account # is listed on the check and to include your payment coupon.

If you have any questions regarding your account, please contact your Property Administrator via email or at 973.228.5477.